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Preparing Your Staff for the Addition of Temporary Employees

November 4th, 2016

Your new temps are on the way! Which is to say, you’ve sourced, reviewed, and hired a team of temporary employees who will step into your workplace at some point during the next few weeks. Your temps won’t stay long—by nature—but while they’re here, they will be making important contributions and keeping the gears of your enterprise in motion. They might be replacing staff members who are on leave, or adding extra pairs of hands for the busy holiday rush, but no matter what roles they fill, everyone will be happier and more productive if their presence in the office is understood and respected. Here’s how to make that happen.

Provide your current employees with clear timelines.

Your teams should know exactly what day the temps will arrive, and your best estimate of how long they’re going to stay. New coworkers, temporary bosses, direct reports, or office mates should never appear by surprise.

Generate some hype.

Before a new temp arrives, share a few details about the person with the members of her team. Let them know a little bit about the temp’s background and interests, and encourage them to find common ground and icebreaking conversation topics.

Pave the way.

Every new employee should step into a functional workspace on day one, but this is especially important for temps, since the ramp-up period may be very short. If the temp will only be contributing to the company for three weeks, you don’t want the first week to be swallowed up by paper work delays, unavailable work stations, and computers that aren’t functioning yet.

Clarify assignments.

In order to welcome, onboard and train your new temps properly, you’ll need the help and cooperation of your current teams. So make sure each person knows exactly what to do and how to do it. Who will be meeting the new person in the reception area? Who will be taking them to lunch on day one? Who will sit with them to explain the company database? And who will fill in for each of these people while they’re temporarily pulled away from their own responsibilities? Make your expectations clear.

Thank your teams in advance.

The onboarding and transition process can be unpredictable, so thank your teams in advance for their patience and cooperation. While you’re at it, thank them (also in advance) for their welcoming and friendly approach to the newcomers.

Thank them again in retrospect.

Working with temporary employees can be time consuming at first, since they often have questions and require assistance during their first few days and weeks. Thank and reward the full-time team members who go the extra mile to answer these questions and provide this assistance.

No matter how long your temporary employees stay with you, encourage and cultivate a climate of mutual respect. For tips and guidance, reach out to the Connecticut staffing experts at Merritt.

Onboarding your Temporary Workforce

February 6th, 2015

Once you decide that you’re ready to add a few temporary hands to your team, you’ll need to take the next step: introducing and acclimating your temps to the culture and rhythms of your current workplace. New employees often struggle to find their feet and a friendly welcome can make a world of difference. Temps also need to know where to turn when they have questions about their tasks, and if your current teams are adequately prepared, they’ll be able to answer these questions without losing stride. Keep these tips in mind as your start dates approach.

Give your current teams all the facts.

Make sure your teams have plenty of warning about the start dates for your temps, but also be sure to share their names, their areas of expertise, and a little bit of each person’s backstory. Give both parties a few details they can use to launch a conversation, and encourage your full time staff to show interest in the newbies and make them feel valued.

Assign clear responsibilities.

Your teams should know exactly what will be expected of them when each temp arrives. Be clear about who will greet them at the door, who will introduce them to the office, and who will insure that their workspaces are prepared and functional. There’s nothing more awkward then a temp left standing alone in a workplace with no assigned guide, no desk, and no clear place to direct her energies.

Avoid redundancy.

Here’s another awkward scenario: your temp arrives and sits down to her assigned task, only to be approached by a full time worker who believes he’s the one charged with the same task. If the task belongs to the temp, make sure the regular staff member knows what he should be doing instead. Workflow communication and scheduling are critical to smooth temp-onboarding.

Bring everyone into the loop.

Too often, full time workers watch temps walk past in the hall without knowing who they are– or caring. Full time workers should recognize temps when they see them. And when these encounters take place, they should show friendly interest in the temp’s acclimation process. Encourage phrases like: “Do you have any questions? Are you adjusting okay? Do you have everything you need?”

For more on how to make your temps feel welcome, motivated, and ready to work, reach out to the temporary staffing experts at Merritt Staffing.

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