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What You Need to Know About Every Candidate

July 13th, 2018

As you launch into the initial screening and selection stages of the staffing process, there are a few things about each candidate you absolutely don’t need to know. These include your candidate’s ethnicity, religion, family status and sexual orientation, which may not be visible on the surface. They also include race, age, disability status or appearance (which may become apparent when you meet). These aspects of the candidate’s life should remain unknown as long as possible, if not forever.

But there are a few things you WILL need to know, and you’re better off obtaining this information as quickly as possible during the process. Save money, time and hassle for both the candidate and yourself by moving quickly toward these key data points.

Where the candidate lives.

More accurately, will the candidate be commuting a daily? And where will the candidate need to relocate from to accept the job? Will you be flying candidates in for interviews? Will you be covering relocation costs? Are you willing to accept a candidate who faces a miserable commute and may leave as soon as a closer opportunity becomes available? Answer these questions before you move forward.

What the candidate wants to do now and three years from now.

Two points of alignment may spell success or failure: what the candidate wants to do in the present, and what they want to do in the future. If they aren’t interested in or not qualified (just yet) to take on the daily tasks of the role, that’s important. If they’re fine with the daily tasks but want to advance within a year and won’t be able to do so if they take this job, that’s also worth noting. Get a sense of their long- and short-term mission.

Uncover any legal issues impeding the process.

Does the candidate have the appropriate visas or working papers to take the job? In this case, age may play a meaningful role, since you need to know they are old enough to enter the workplace.

Is this the right industry?

Almost every industry offers professional jobs in interdisciplinary fields (like marketing, sales, IT, PR, product development, product testing, etc.). A marketing or administrative candidate can easily move throughout their career from one major industry sector to another. But the question is: Do they want to? Are they interested in applying their marketing skills to this sector? Will this further their career or hold him back?

Can the candidate get over the highest hurdle?

This job may have one major issue that makes the position hard to staff (for example, a remote location, long hours or one odd problem that frequently sends candidates out the door). Determine the candidate’s feelings about this before you get into fine-grain details.

For more on how to move efficiently through the search process, contact the staffing team at Merritt.

Support Your Job Search by Working with a Recruiter

June 22nd, 2018

You may be steaming forward with your job search, collecting one offer after another and sifting through them at your leisure. If you are, well done! But if you’re like most candidates, the job search can feel like an uphill climb with no clear end in sight, and even when you find an acceptable job, land an offer and start working, you may not feel like staying in your new role for very long. If the job turns out to be a bad match, you may be back on the market again and back to square one within a year. So what can you do to shift the odds in your favor, land more and better offers, and put the search behind you for good? Try working with a recruiter! Here’s how partnering with an expert can help you move forward.

Recruiters have bigger networks than you do.

No matter how many people you know in your industry, your recruiter probably knows more. It’s her job to know people, connect people, and place the right person in the right role with a few phone calls or the click of a mouse. She’s been in this business for a long time, and while networking is something you may do now and then, she’s networking all day, all week, and all year.

Recruiters have plenty of experience with successful matches AND mistakes.

Your recruiter knows what a great match looks and feels like. This knowledge comes from a combination of hard data, gut instinct, great listening skills, and years of trial and error. Just as she can help her employer clients spot red flags and questionable candidates, she can help steer you toward the role that’s right for you and away from one that spells certain trouble. For example, if you’re gunning for a promotion to management within three years, she’ll help you find employers who can provide real opportunity—not just empty promises.

Recruiters help you without charging you.

Your recruiter works for her employer clients, not for you. These employers are looking for great candidates, they want help, they hire her, and voila…She’s on the trail of the perfect new employee, and that employee could be you. But since it’s her job to help the company find you, she’s paid by the company, not by you. If she gives you advice, take it to heart. If she asks for information that can help you, provide it quickly. You’ll “pay” your way by matching with the right company, so recognize how this system can work in your favor if you use it correctly.

For more on how to enlist the help of a recruiter during your job search, reach out to the career development team at Merritt.

Retain Top Financial Employees

June 8th, 2018

Like anyone else on your team, financial and accounting employees are likely to respond to common sense retention efforts; to keep them, you’ll need to respect their skills, respect their time, and pay them competitively. Chances are, your management experience has already shown you the benefits of these basic positive approaches to staffing and employee development. But retention is like an onion, and peeling away each layer tends to reveal more layers underneath. Yes, you need to treat your employees well…but how? And yes, you need to pay them, but what about your budget? Here are a few secondary thoughts that can support your larger goals.

Compensation is more that just salary.

Financial and accounting pros already know this, and you should too. If you can’t afford to compete with similar firms in your area, try adjusting your compensation package to add more benefits and perks. Reexamine your health plan provider, offer flexible hours, provide tuition support for employees who want to further their educations, add an on-site childcare facility, add a cafeteria, compensate commuters, and do whatever it takes to make your meager or average salaries add up to more overall by the year’s end.

Culture goes a long, long way.

Changing your culture might not be as hard or cost as much as you think. But keep one thing in mind: studies show that even underpaid employees with difficult and dangerous jobs will go the extra mile (and stay the extra year) for a company that feels like family. A friendly, welcoming, respectful, flexible culture can mean the difference between keeping a talented hire for a decade and saying goodbye to them within six months. Smart, experienced financial pros won’t put up with a toxic culture, nor should they.

Prepare to counteroffer.

If you really like your employee and you often find yourself saying “I don’t know what we’d do without her”, get ready for the day she resigns. It can and will happen eventually, so prepare for the day by setting up a system of operations that doesn’t depend entirely on her unique contributions. And in the meantime, keep a rough counteroffer estimate on your back burner. The day she shares her plans to leave, swoop quickly into action.

Listen and respond.

When top financial employees need something, accommodate them. And keep in mind that top employees rarely “complain”. Instead, they hint, react, and suggest. Don’t wait for your employee to storm into your office and demand more flexible hours or a lighter workload—That won’t happen. Instead, he’ll accept assignments with slightly less enthusiasm (he might say “I’ll see what I can do” instead of “Sure thing, boss!”) Listen for the signs, and be proactive. If you think it’s time to offer support, start a conversation and ask.

For more on how to retain your most talented contributors, reach out to the team at Merritt.

Recruit Hard-to-Find Top Talent

May 11th, 2018

To find the very best talent available, especially for a hard-to-staff position, you’ll have to do more than just cast a net and hope for the best. Most of your competitors will follow a straightforward path; they’ll publish a job post in a high traffic area, collect applications, and interview the best candidates from this initial pool…but that’s not exactly going the extra mile. And if you expect candidates who will pull out all the stops for your company, you’ll need to pull out all the stops first in order to find and attract them. Set yourself apart from the competition by making these extra moves.

First, research.

Carpenters measure twice so they can cut once, and your recruiting efforts should follow the same pattern. Before you begin drafting your post, conduct some research on your target audience, and set your sights high. Don’t just approach all new university graduates in a tri-state radius; instead, target relevant programs and majors, and seek candidates with specific certifications and areas of experience. Your research will tell you which ones.

Second, shape your message.

Once you’ve identified the population you’d like to target in your recruiting efforts, determine the kinds of motivations that are likely to attract and inspire this population. Do your target candidates want to make a difference in the world? Are they interested in money? Are they curious, ambitious, and driven? What will make them choose you over anther employer?

Third, partner with a pro.

Turn to an experienced recruiting firm to help you pick up on subtle signals and moves that you might otherwise miss, the moves that could mean the difference between attracting the best candidates and driving them away. Experienced, industry-specific recruiters know exactly what your target employees are looking for, and they know how to ask the right questions, conduct appropriate screening, and negotiate with these candidates in order to bring them on board. If you aren’t working with a recruiter already, consider adding this extra element of support to your staffing strategy.

When you spot top candidates, don’t let them get away.

Playing hardball with excellent candidates can undermine an otherwise promising approach. Once you have their attention, ask plenty of questions so you can understand what they need and want from their careers. And then quell the impulse to nickel-and-dime them into the arms of your competitors. Over the long term, it’s wise to pay a little more for a top candidate who will come on board, commit, and stay. While you’re at it, let go of perfectionism. Instead of engaging in a year-long search for a candidate who offers everything, prioritize your requirements and set your sights on the candidate who can offer most—if not all—of what you need.

For more on how to recruit and hire like a seasoned expert, turn to the New Haven County staffing team at Merritt.

Candidates: Prepare to Answer Questions About Past Employment

March 23rd, 2018

As you sit down with your prospective employer during your interview, you can expect to answer questions about the future; you’ll be asked what you want to do next, where you see yourself in a few years, and what you’ll contribute to the enterprise after you’re brought on board. But you’ll also be asked about the past, and your interviewers will want to know what you’ve been up to, and why, and for whom. Here’s how to handle questions about events you can’t change and decisions you’ve already made.

Don’t be relentlessly positive.

If your entire past comes across as one unbroken, blinding ray of sunshine and unmitigated success, your interviewers will naturally assume you aren’t providing the full story. In an interview, it’s better to let your honesty shine then your “success” (however you define that term). Managers are familiar with the type of smoke that gets blown in the interview setting, and they won’t be impressed by a candidate who seems never to have experienced a single mistake or setback. But they will be impressed by a candidate who tells an honest story, appears refreshingly self-aware, and feels comfortable with his or her unique set of likes, dislikes, strengths, and limitations.

Demonstrates these two core skills.

As a candidate, you’ll stand out if you can do two things, things that far too many candidates can’t do at all: connect and learn. If you can treat your interviewer as a friend and respected colleague who deserves to see you as you truly are, you’ll instantly set yourself apart. Small things like eye contact, honesty, engagement, and fearlessness can further this effort. You’ll also stand out if you show the ability to learn from mistakes and problems. If you cling to platitudes or myths instead of trusting your own experience and listening to what it tells you, you’ll have trouble gaining your interviewer’s confidence.

Stories carry more weight than explanation and exposition.

If your employer asks why you left a previous job, you can answer in either of two ways. You can explain, or you can tell a story. If you explain, you may say something like “I had no voice with upper management. I had useful ideas, but they were not implemented.” If you choose the other route, you’ll tell a story about a specific appearance of this specific workplace dynamic. Your story will leave a greater impact and last longer in your interviewer’s memory than your explanation. The same applies to questions about your accomplishments. Set the stage and tell the tale, don’t just share your accomplishment as if you’re reading it from a list.

For more on how to impress interviewers while describing your professional past, turn to the job search experts at Merritt.

Recruiting Top Talent in Today’s Economy

December 23rd, 2016

The challenges recruiters face today are very different than the ones they faced ten years ago. Specifically: In today’s market, talent is available, widespread, and mobile. Most employers are no longer limited by geographic constraints, since employees can work remotely. And a single job post can travel the world in a moment. Talent is out there—But in our modern world, the challenge involves finding it, recognizing it, and reaching it before your competitors do. Here are a few things to keep in mind as you move forward with your staffing strategy.

Set clear goals.

Of course you’ll have a specific set of goals for each open position you set out to fill. But the overall development of your staffing program should also be broken down into clear, measurable and achievable goals that can help you stay on track and in motion. Where would you like to take your program in one year? How about three years? What will you need to do in order to get there?

Choose the right staffing partner.

If you partner with an experienced, established staffing firm with a wide network of industry connections, you can trust your partners to handle the heavy lifting while you keep your attention focused on running your business. Great staffing pros have strong listening skills, they’re pro-active, they know how to spot top candidates (and red flags) in your field, and they know how to attract talent by pitching the benefits of your company. Choose a partner who can work with you and make your needs a top priority.

Help your staffing firm to help you.

Once you choose a partner, make sure your recruiter (or recruiting team) has a full grasp of your business model and what you need from the candidates who will step into your open positions. Some positions are more complex than others, and some needs hold a higher priority than others. But if you keep the channels of communication open and active, you’ll avoid setbacks and misunderstandings. While you’re at it, provide clear and detailed feedback if your recruiters are presenting candidates who don’t quite fit the bill.

Work with your temps while they work for you.

Leverage one of the strongest benefits of a staffing partnership: The opportunity to test the waters with candidates before making a long-term commitment. As you bring workers in a temporary or temp-to-hire capacity, check in with them frequently to assess their feelings and the state of the relationship. If all goes well, and they seem happy and interested, you can make moves to bring them on board after their contract period ends.

For more on how to team up with a staffing firm to make the most of today’s talent marketplace, reach out to the Fairfeld County recruiting experts at Merritt.

Preparing Your Staff for the Addition of Temporary Employees

November 4th, 2016

Your new temps are on the way! Which is to say, you’ve sourced, reviewed, and hired a team of temporary employees who will step into your workplace at some point during the next few weeks. Your temps won’t stay long—by nature—but while they’re here, they will be making important contributions and keeping the gears of your enterprise in motion. They might be replacing staff members who are on leave, or adding extra pairs of hands for the busy holiday rush, but no matter what roles they fill, everyone will be happier and more productive if their presence in the office is understood and respected. Here’s how to make that happen.

Provide your current employees with clear timelines.

Your teams should know exactly what day the temps will arrive, and your best estimate of how long they’re going to stay. New coworkers, temporary bosses, direct reports, or office mates should never appear by surprise.

Generate some hype.

Before a new temp arrives, share a few details about the person with the members of her team. Let them know a little bit about the temp’s background and interests, and encourage them to find common ground and icebreaking conversation topics.

Pave the way.

Every new employee should step into a functional workspace on day one, but this is especially important for temps, since the ramp-up period may be very short. If the temp will only be contributing to the company for three weeks, you don’t want the first week to be swallowed up by paper work delays, unavailable work stations, and computers that aren’t functioning yet.

Clarify assignments.

In order to welcome, onboard and train your new temps properly, you’ll need the help and cooperation of your current teams. So make sure each person knows exactly what to do and how to do it. Who will be meeting the new person in the reception area? Who will be taking them to lunch on day one? Who will sit with them to explain the company database? And who will fill in for each of these people while they’re temporarily pulled away from their own responsibilities? Make your expectations clear.

Thank your teams in advance.

The onboarding and transition process can be unpredictable, so thank your teams in advance for their patience and cooperation. While you’re at it, thank them (also in advance) for their welcoming and friendly approach to the newcomers.

Thank them again in retrospect.

Working with temporary employees can be time consuming at first, since they often have questions and require assistance during their first few days and weeks. Thank and reward the full-time team members who go the extra mile to answer these questions and provide this assistance.

No matter how long your temporary employees stay with you, encourage and cultivate a climate of mutual respect. For tips and guidance, reach out to the Connecticut staffing experts at Merritt.

Are you Losing Candidates to your Competition?

April 24th, 2015

If you lose one or two of your top candidates every now and then to better offers, that’s nothing to worry about. This happens to all employers every once in a while, and since candidates are free to walk away at any time (as long as they haven’t signed a contract), there’s not much you can do to prevent the occasional top choice from slipping away.

But if this disappointment is taking place on a regular basis, there are a few things you can do to step up your offer and speed up your hiring process. Show respect and present your company’s best side and you’ll grab the attention of top contenders. Start with these moves.

Show Interest from the Beginning

If a candidate shows enough respect for your company to apply here, then she deserves an equal level of warmth and interest on your part. Never leave a candidate waiting by the phone once you’ve opened a dialogue. And course, never leave candidates waiting in the reception area for more than ten minutes after the scheduled start time of an interview. Welcome them with a smile and a firm handshake, show interest in their backgrounds, and never cross examine them or put them on the defensive during the selection process. Would you work for a company (or hire a candidate) who treated you this way? Probably not.

Once you Make Your Decision, Act Quickly

When you’ve settled on your top contender, move fast. Don’t expect her to put her job search on hold while you slowly process her paperwork and wait for key HR personnel to return from long vacations. Make sure she knows that she’s the one for you by presenting her with a clear verbal offer, and if the written offer will take two days or two weeks to process, let her know the timeline and stick with it.

Handle Second Choices Carefully

Be perfectly honest with your runner up candidates about where they stand. Treat them with the same respect you would appreciate if you were in their positions. Don’t lead them to believe they’re at the top of the list, but tell them they’re still in the running until the day they aren’t anymore. Contact them on that day and deliver a clear, positive, and decisive message. Thank them genuinely for their interest in the company.

Keep the Process Short

Try not to conduct more than then three rounds of interviews total, including phone screenings. Dragging candidates back into the office multiple times will only alienate the ones who are strong enough to have other options. If you subject your applicants to ten rounds, you’ll lose the best contenders at round three, and by round ten, only the desperate will still be showing up. Respect your candidates and they’ll respect you.

For more on how to attract the most talented applicants in the marketplace, reach out to the staffing experts at Merritt.

 

The Benefits of a Temporary Position

March 20th, 2015

You’re stepping onto the job market and you need to find work as soon as…yesterday. Ideally, of course, you’d like to land the perfect job—one that will take your career to the next level while paying the full time salary and benefits you need. So you’re following every lead and turning over every stone as you struggle to begin the next chapter of your working life. You’ve posted online profiles, reached out to your network, and scanned every job board you can find online. But have you also considered stepping into a temporary position? Here are some of the benefits of partnering with a temp agency during your job search.

Temp Work Often Leads to full time Employment

When you connect with a temporary staffing agency, you won’t just be filling your workweek and collecting a paycheck. You’ll be making connections with a potential new full time employer, one who may be able to offer a specialized position that matches your skills and sets you up for success in your chosen industry. If your relationship works out, you may have the option of shifting to full time work when your contract period expires.

Temporary Work Keeps Your Skills Fresh

Accepting a temporary position in your field can help you stay in circulation and keep your skills sharp while you continue looking for long term opportunities. You’ll also have an easier time keeping up with new trends and software tools that can help you excel no matter where your future takes you.

Temp Work Brings Low Risk

If you accept a temporary position with an employer who can’t meet your needs or a workplace that can’t accommodate your schedule, don’t worry; the agency can simply reassign you to another client. There’s no need for drama, and you can move from one position to the next with minimal gaps in between.

Temp Work Means a Steady Paycheck

Years ago, the word “temp agency” conjured up images of low skill work at low pay. But times have changed, and temp agency professionals now maintain client relationships with a wide variety of industry employers looking for candidates with every skill set at every level, including technical, executive, and professional positions. We serve clients in every corner of the marketplace, from healthcare to hospitality to IT. If you’re looking for a position that can help you keep your career and skills on track, contact the staffing team at Merritt and arrange an appointment today.

Five Tips for Hiring Accounting and Finance Personnel

February 28th, 2014

Accounting, controlling and financial decision-making are all critical roles that can be challenging to source and retain, even with the most sophisticated staffing strategy in place. At the highest senior levels, these positions often require vast amounts of institutional knowledge, so an effective strategy will require pipeline building and a program of grooming and hiring from within. But what about the entry level? When you reach out to the general public with an open post for a junior accounting or finance position, what steps can you take to attract and select the best candidates? Here are a few tips to keep in mind.

1. Keep long term growth and development in mind.     

Again, if you choose the most promising contenders at the entry level, then bring them aboard and cultivate a long term relationship, you’ll be better poised for success with your senior level staffing challenges. You’ll be reducing risk and setting yourself up for strong cultural matches with minimal guess work.  Script your interviews with plenty of questions that assess  behavior and cultural alignment, not just accounting-focused skill sets.

2. Choose candidates who learn, not those who already know.

A sparkling academic track record and a history of relevant coursework can be great, but if you have to choose, lean toward candidates with natural curiosity, open minds, and the ability to unlearn or relearn as necessary in order to thrive within your company.

3. Don’t let the best contenders slip away for foolish reasons.

Ivy League schools are nice, and an unbroken record of work (no gaps, no travel, no career changes, etc) can suggest focus and commitment. But be careful. Don’t be drawn in by assumptions or stereotypes. Consider each candidate as an individual, not a collection of data points. And realize that a little self- direction and life experience can be a powerful asset to your company.

4. Choose candidates who can see the big picture.

Is your candidate here because she loves this business, has a true head for numbers, and has carefully researched your company and its mission? Or is she only here because she needs a job? A little evidence of enthusiasm and personal investment can forecast a brilliant long term relationship.

5. Don’t be afraid to test.

Accounting and aptitude tests can support your selection process and can provide huge returns for minimal investment. Just make sure you choose the right ones. Don’t rely on testing alone to help you find the most valuable match. For additional guidance, including specific sourcing and interview scripting tips, reach out to the financial staffing experts at Merritt.

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